We believe that our patients would like to know and understand our financial and insurance guidelines in advance of their treatment.
For your convenience we accept personal checks, cash, Visa, Mastercard, Discover and American Express. For those patients with insurance, we are happy to assist you in completing the required forms for your reimbursement after treatment is completed. Most insurance forms can be sent by our eClaims program which submits the completed form online that day. This will eliminate paper work for you and allow a quick reimbursement to you, usually within 2 weeks. We will do everything possible to see that you receive the full benefits of your insurance policy.
For other payment options we also accept CareCredit Healthcare Financing.
Payment is expected at the time services are rendered. When more extensive dental care is necessary, financial arrangements can be made with our office upon your request.
Please give at least 48 hours notice of change of an appointment if cancellation is absolutely necessary, otherwise a charge may be applied.
We are glad you have dental insurance to help you in affording your dental care. As a courtesy, we are happy to assist you in filing the necessary forms to help you maximize the full benefit of your dental insurance coverage. Dental insurance is different than most medical insurance plans and it is important to be aware of the following:
- • Insurance is an agreement between you and your insurance company. The insurance relationship constitutes an agreement between the carrier, the employer, and the patient. Our dental office is not a party to that contract. As such, we can make no guarantee of the estimated coverage or payment.
- • Full dental fees are not always covered. Insurance companies base the amounts they pay on restrictive fee schedules, regardless of what the actual fee may be.
- • Not all your care may be covered. Not all dental services that are necessary for proper dental health are a covered benefit in all contracts. This depends on the kind of plan your employer has purchased.
Here's what we promise to do:
- 1. To complete any insurance claim form for you and submit electronically to your carrier via e-Claims
- 2. Use current American Dental Association coding for correct reporting of procedures.
- 3. Use current American Medical Association coding for correct reporting of procedures.
- 4. If necessary, re-file your insurance a second time within a 30-60 day period.
Your responsibilities will be:
- 1. To pay fees at the time of treatment, or as otherwise arranged.
- 2. To provide our office with the necessary information concerning your insurance coverage to allow correct filing of claims.
- 3. To understand that your plan is a contract between you , your employer, and the insurance carrier. Our office will do all we can to facilitate claims payment, but we do not have the power to force your insurance company to pay.
Thank you for choosing our office for your dental needs. Please know that we will do everything possible to see that you receive the full benefits of your insurance policy.